Telefónica is one of the largest telecommunications companies in the world in terms of market capitalisation. Its activities are centered mainly on the fixed and mobile telephony businesses with broadband as the key tool for the development of both.
Product evaluated
Intel® Core™ 2 with vPro™ technology
Challenge
Successfully managing a fleet of 200,000 workstations, which can be a time-consuming and costly exercise. Telefonica wanted to streamline this process and boost employee productivity.
Results
Intel® vPro™ technology negated the need for time-consuming and costly manual audits, improving inventory accuracy, reducing costs and boosting the productivity of Telefónica’s IT technicians.
Impact
By improving the security and reliability of customers’ IT environments and decreasing PC downtime, Intel® vPro™ technology is improving end-user productivity. More streamlined and efficient asset management is enabling Telefónica to deliver an even better level of service to its ‘Answer to Business People’ customers, for a lower TCO.
Next steps
The aim is to have Intel® vPro™ technology installed on all ‘Answers to Business People’ workstations. In addition, Telefónica anticipates that existing customers’ equipment will also be updated even before their four-year refresh cycle is complete.
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