PAYORS

Payors live in a dynamic world of escalating healthcare costs, an evolving healthcare economy, changing regulatory requirements, and a coming wave of empowered baby boomers. Through it all, they are challenged to reduce administrative expenses, make every dollar count, and do their part to improve quality of care as they transform from health insurers to health services organizations.

Moving to health services—and thriving in today's fast-changing business climate—requires infrastructure and technology that permit information to flow at the right time and the right place. It demands in-depth analytics to enhance chronic care management and make better decisions for patient, provider, and payor. It calls for innovative, evidence-based approaches that can improve outcomes while reducing the cost of care.

Yet many payors are hampered by information silos and costly proprietary solutions.

That's where Intel comes in. We connect people and information in new ways to help payors transform operations and relationships with healthcare providers, customers, and employers. By working with Intel and using Intel® technology-based solutions to modernize their enterprise administrative infrastructures, payors can:

• Improve the efficiency of claims adjudication and other core administrative processes
• Optimize information flows
• Enhance the ability to respond rapidly to change
• Maximize the value of their technology investments
• Drive down healthcare costs and improve medical management
• Increase value to customers

For example, chronic care management benefits from end-to-end information. We work with payors and providers to deploy e-prescribing and mobile point-of-care solutions that eliminate the inefficiencies and errors of paper-based processes, enable faster prescription fulfillment, minimize callbacks from the pharmacy, and drive down costs with generics and formulary.

We collaborate with payors to advance toward the industry's vision of straight-through claims processing, with real-time claim settlement and automated payment at the point of sale.

Open standards-based Intel technologies improve payors' ability to share information and streamline workflows across regions, departments, and functions, as well as with customers, healthcare providers, and employers. Intel also drives information and device standards that can reduce incompatibilities, redundancies, and inefficiencies within the organization and across the healthcare system.